Breck’s Watches refund and returns policy lasts 7 days. If 7 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. All contents of delivery such as boxes, papers, tags, etc. must be included in the return. A Fedex Priority Overnight fully insured shipping label provided by Breck’s Watches must be used for a return. Breck’s Watches shall not be responsible for a lost return due to inadequate shipping service and/or insurance.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to anywhere other than the address provided by Breck’s Watches.
There are certain situations where only partial refunds are granted:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to:
Fedex Office Print & Ship Center, Hold for: Erik Bergerud, Breck’s Watches, 1700 Park Ave Ste 105A, Park City, UT 84060
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
To return your product, you should mail your product with full value insurance to:
Fedex Office Print & Ship Center, Hold for: Erik Bergerud, Breck’s Watches, 1700 Park Ave Ste 105A, Park City, UT 84060
You will be responsible for paying for your own shipping and insurance costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you MUST use our Fedex shipping label that we will provide to you. Return MUST be dropped off at a Fedex Office Print & Ship Center and a drop-off receipt MUST received in order to validate the insurance.
Contact us at [email protected] for questions related to refunds and returns.
